Data Protection · Privacy Commitment

11betbdt Privacy Policy – Your Data Is Completely Safe

11betbdt takes your personal data seriously. This policy explains what information we collect, how we store it, and whether it is ever shared.

Last updated: 1 January 2026

Our Core Privacy Commitment

How 11betbdt Protects Your Data and Privacy

End-to-End Encryption

Every piece of your information is encrypted with 256-bit SSL. No third party can read your data while it is being sent or received.

Your Data Is Never Sold

11betbdt never sells your personal information to third parties. Your data is used solely to improve the service we provide to you.

Your Data, Your Control

You have the right to view, correct, or request deletion of your personal data. Simply contact our support team and we will take care of it.

Minimal Data Collection

Only the information necessary to provide the service is collected. 11betbdt does not request any data beyond what is required.

Regular Security Audits

Independent security experts regularly audit 11betbdt's systems. Any vulnerability identified is addressed immediately.

Spam-Free Communication

Your email or mobile number is used only for important account notifications. You will not receive unsolicited promotional messages.

Your Data Is Safe

If you have any questions about data security, please let us know.

View FAQ

Introduction: 11betbdt (https://11betbdt.click) takes your privacy seriously. This policy explains what information we collect, why we collect it, and how we keep it secure. By using this site, you consent to this Privacy Policy.

1

What Information We Collect

Information provided at registration

When opening an account with 11betbdt, you are required to provide some basic information. Without it, we cannot create your account or deliver our services. We only ask for what is genuinely necessary.

Data Type Why It's Needed Mandatory?
Full Name Identity verification and payment confirmation Yes
Mobile number OTP verification and security notifications Yes
Email address Account communication and recovery Yes
Date of birth Age Verification (18+) Yes
NID/Passport KYC Verification & Withdrawal Approval On Withdrawal
Payment Information Deposit & Withdrawal Process In Transactions

Automatically Collected Information

Certain technical information is collected automatically while you use 11betbdt. This data is used to maintain the security and performance of the site.

  • IP Address & Device Details
  • Browser type and operating system
  • Site access times and page visit history
  • Login and logout session duration
  • Device ID (for app users only)

Good to Know: We do not track your location, and we do not request access to your contact list or media files.

2

How Your Data Is Used

11betbdt uses your data only for specific purposes. In general, the primary goals are to keep your service running smoothly and to ensure your security.

Primary Use

  • Creating and managing your account
  • Processing deposits, withdrawals, and other transactions
  • Completing age and identity verification (KYC)
  • Detecting and preventing fraud and fraudulent activity
  • Providing customer service and support

Used to improve our services

  • Analysing user experience to improve the platform
  • Developing new features and products
  • Identifying technical issues
  • Monitoring app performance

Used for Communication

Your mobile number and email address are used only for the following purposes: security notifications (such as login alerts), transaction confirmations, important account updates, and support services you have requested. You can opt out of promotional messages at any time.

3

What Information Is Shared

This is one of the most important questions. 11betbdt wants to answer it directly: your personal data is never sold to advertisers or data brokers.

Limited Sharing – When and Why

In certain situations, sharing data with specific third parties is necessary. In every case, the reason is clear and only the minimum required information is shared.

  • Payment Processor: The necessary transaction details are shared with bKash, Nagad, or Rocket to process deposits and withdrawals. These third parties operate under their own privacy policies.
  • Legal Obligation: Data may be disclosed in compliance with lawful orders from Bangladeshi or applicable legal authorities. In such cases, information is only provided upon a valid court order or official government directive.
  • Fraud Prevention: In cases of serious fraud, relevant information may be shared with the appropriate authorities.
  • Technology Partners: Strictly contracted partners under confidentiality agreements assist in operating certain technical services on the site, such as hosting and analytics.

To be clear: 11betbdt never sells or transfers your information to any marketing company or data broker.

4

Cookies & Tracking

What Are Cookies and Why We Use Them

Cookies are small text files stored in your browser. 11betbdt uses cookies primarily to keep your login session active, personalise your site experience, and carry out security checks.

Cookie Type

  • Essential Cookies: Required for login sessions and security. The site cannot function properly without these.
  • Functional Cookies: Remembers your language, preferences, and settings — even after you close and reopen the site.
  • Analytics cookies: Used to understand which pages are most visited and where issues may occur. This data is entirely anonymous.

Cookie Controls

You can block or delete cookies through your browser settings. However, blocking essential cookies will prevent you from logging into your account and many site features will stop working.

5

Data Security Measures

11betbdt uses multiple layers of security to protect your data. Even if one layer is compromised, the remaining layers continue to keep your information safe.

Technical Security

  • 256-bit TLS/SSL encryption on all data transmissions
  • Data stored on our servers is protected with AES-256 encryption
  • Banking details are stored via tokenization — your actual account numbers are never saved anywhere
  • Firewall and intrusion detection systems are active
  • Server access is restricted to authorised personnel only

Administrative Safeguards

  • Staff are granted access only to the data required for their specific role
  • Regular security training and audits
  • Annual third-party penetration testing
  • In the event of a data breach, affected users will be notified within 72 hours.

What You Can Do: Use a strong password, keep 2FA enabled, and check your account activity after logging in from an unfamiliar device.

6

Data Retention Period

11betbdt does not retain your information indefinitely. Each type of data has a defined retention period.

Data Type Retention Period Reason
Account Information For as long as the account remains active In providing services
Transaction Records 5 Years Legal & Audit Requirements
KYC Documents 5 years after account closure Regulatory Requirements
Log Files 1 Year Security Monitoring
Advertising & Cookies 90 days User Experience

Once the designated retention period has passed, data is securely deleted or anonymised. Certain records may need to be kept for longer due to legal obligations.

7

Your Rights

11betbdt believes you have full rights over your own data. You may exercise the following rights at any time.

Right to Access

You may request to know what information we hold about you.

Right to Rectification

Let us know if any of your information is incorrect or outdated so we can update it.

Right to Deletion

You may request that your data be deleted after your account is closed.

Right to Restrict Processing

You may request that we stop using your data for a specific purpose.

Right to Data Portability

You can request a copy of your data and we will provide it.

Right to Opt Out of Notifications

You can opt out of promotional messages at any time.

How to Exercise Your Rights

To exercise any of the rights above, email us at support@11betbdt.click or reach out via live chat. We will respond within 30 days.

8

Minor Protection

11betbdt strictly does not collect information from or provide services to anyone under the age of 18. Date of birth is verified during registration, and age is confirmed through the KYC process.

If a minor has created an account using false information and this comes to our attention, the account will be immediately closed and all collected data will be deleted. Anyone aware of such an account is welcome to report it to us.

  • Providing your date of birth at registration is mandatory.
  • Age is conclusively verified at the KYC stage using a valid ID document.
  • Age-related complaints are investigated as quickly as possible.
9

Third-Party Services

11betbdt's website uses certain third-party technologies — such as payment gateways, game providers, and analytics tools. These third parties have their own privacy policies, and only the minimum necessary information is shared with them.

Game Providers

11betbdt has agreements with licensed game providers for casino games and slots. These providers receive only the minimum information necessary to operate the games and do not have access to your full account details.

Payment Gateway

Payment platforms such as bKash, Nagad, and Rocket have their own privacy policies, and your payment information is governed by their respective terms. 11betbdt only receives transaction confirmation details — never your mobile banking PIN or password.

Note: Please also read the privacy policy of whichever payment service you are using, as 11betbdt is not responsible on their behalf.

10

Contact & Complaints

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us directly.

Contact Methods

  • Email: support@11betbdt.click
  • Live Chat: Click the chat icon at the bottom right of the site — available 24/7

Response Time

General inquiries are responded to within 24 hours. Requests such as data deletion or correction are processed within 30 days. In complex cases, this may extend to 45 days, and you will be notified in advance.

Changes to the Privacy Policy

11betbdt may update this policy as needed. For significant changes, you will be notified at your registered email address and the revised date will be reflected on this page. Continued use of the site after any changes constitutes acceptance of the updated policy.

Learn More

Related to Privacy Policy Terms & Conditions and Responsible Gaming Also worth checking out.

Safe & Trusted Platform

Your data is secure — get started with complete peace of mind

Your privacy comes first at 11betbdt. With secure payments, encrypted data, and 24/7 Bangla support, we're always here for you.

Your Data Is Never Sold
256-Bit Encryption
Transparent Policy
In Your Control

FAQ

Common Questions About Privacy & Platform Use

The easiest way to browse all current promotions on 11betbdt is to visit the "Rewards" section of the site. There you will find the welcome bonus, cashback offers, reload promotions, and VIP benefits all in one place. Offers are generally updated on a weekly or monthly basis, with special promotions running during major cricket or football tournaments. If you want to stay informed about new offers, you can opt in to email or SMS notifications during registration — you will be notified as soon as a promotion goes live. Ongoing offer banners are also visible on the home page once you log in. If you need details about a specific offer, simply ask via live chat and the support team will walk you through all the terms and conditions.

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